1. Refund and Replacement Window

• You can request a refund or replacement within 7 days of receiving your product.

2. Eligibility for Refund or Replacement

• Refunds or replacements are accepted only for products with issues such as defects or damages. Size issues are not eligible for refund or replacement.

3. Proof of Issue

• To process your refund or replacement request, we require a video of the unboxing process to verify the product issue.

4. Condition of Product

• The product must be unused and in the same condition that you received it.

5. Contact Information

• For refund or replacement requests, please email us at hello@spencify.com.

Thank you for shopping with us!

If you have any questions or concerns, feel free to reach out to us.